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Forgot Your Username?

To recover the username associated with your OTC benefit account, please complete the information listed below.
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If you are still having problems signing into your account, please call Customer Service toll-free at 1-866-851-1579 (TTY 711), Monday to Friday 8 a.m. - 11 p.m. EST for Medicare and MMP , or at 1-866-575-3744, Monday - Friday, Hours 7:00 AM to 10:00 PM CST for Medicaid.
 
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